Contact Us

Have a question about your order or need help activating your software? We're here to help. Our support team responds to every email within 24 hours.

Common Support Topics

My key isn't working

Email us with your order number and a screenshot of the error message. We'll provide a replacement key as quickly as possible.

I didn't receive my key

First, check your spam or junk mail folder. Keys are sent instantly after payment. If it's not there, email us with your PayPal transaction ID and we'll resend it immediately.

I need help activating my software

Check our step-by-step activation guides on our blog:

• How to activate Windows 11
• How to activate Microsoft Office

I want a refund

Please review our Refund Policy and then email us at support@helpergadget.com with your order details.

Before You Contact Us

To help us resolve your issue as quickly as possible, please have the following ready:

• Your order number or PayPal transaction ID
• The product you purchased
• A description of the issue you're experiencing
• A screenshot if you're seeing an error message

Business Information

Business Name: HelperGadget

Website: helpergadget.com

Email: support@helpergadget.com

Business Type: Digital software reseller

Products: Genuine Microsoft software license keys